Physical, electronic and managerial procedures have been employed to safeguard the security and integrity of personal information. Personal information is accessible only by staff and volunteers designated to handle online complaints or requests. All RGFCC agents and contractors with access to personal information obtained on RGFCC'S web site are also bound to adhere to this policy.
RGFCC collects the following types of personal information: names, postal and e-mail addresses, phone and facsimile numbers, and complaint information. RGFCC may also collect business information from sole proprietorships that apply for registration or program participation, some of which might constitute personal information, as well as personal information from individuals acting solely in their business capacity.
RGFCC'S Complaint Resolution Policy is as follows: Registrant complaints regarding RGFCC live training sessions, i.e. cancellations, fees, handouts, materials, manuals etc., that are not expressly stated in its published administrative policies, should be directed to the Corporate General Counsel. RGFCC strives to meet all registrant's expectations regarding workshop content and administration. The General Counsel will refer the matter to the resolution committee with the final resolution resting with the president in accordance with its own privacy and security policies.
RGFCC does not collect or maintain information from those actually known to be under the age of 13, and no part of our site is structured to attract anyone under the age of 13.
RGFCC will not use your personal information other than for the purpose for which it was submitted without your consent. We use personal information to reply to inquiries, handle complaints, provide operational notices, process fees, and in program record keeping. We also process consumer requests related to class participation. At certain points where personal information is collected on our site, there may be a box where you may indicate you would like to be on a list to receive information about other RGFCC programs and services and about ways to support the RGFCC. At any time you can add or remove your name from this mailing list by contacting us at email@example.com and type remove in the subject line.
We will also release personal information to appropriate governmental authorities under the following circumstances:
~ Where release is required by law (for example, a subpoena) or regulation, or is requested by a government agency conducting investigations or proceedings;
~ Where our records indicate a company may be engaged in fraudulent activity or other deceptive practices that a governmental agency should be made aware of;
~ Where warranted by a company's failure to participate in RGFCC'S advertising self regulatory process; or Where your communication suggests possible harm to others.
If your personal information changes or you would like to review the personal information we may have on file, please email us with the new information or your review request at firstname.lastname@example.org.
Our web site is not set up to track, collect or distribute personal information not entered by its visitors. Our site logs do generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our site. This information is used for internal purposes by technical support staff to provide better services to the public and may also be provided to others, but again, the statistics contain no personal information and cannot be used to gather such information.